Knowledgebase
Knowledgebase
Declined - pending charges on statement
Posted by on 14 August 2013 04:46 PM

If you didn't receive a confirmation email with a transaction ID, and/or received an error message, your purchases were declined. Frequently when you attempt to make an online purchase, your bank/card issuer reserves those funds in case the transaction goes through.

Although the time that the money is held in reserve varies from one company to the next, on average the money is usually made available in 3-5 business days.

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