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Knowledgebase : Heroes of Newerth > Log-in Issues
Customer Support is able to manually update your password, however, we first need to verify some information to ensure you are the account owner. If you used a credit card to make a purchase, could you please provide me with the Transaction ID or la...
If your account has been suspended through the Report-A-Player system, an email was sent to the address linked to your username with the suspension details. Please check this before proceeding; if you don't see the mail, please also check your spam fol...
If you have already visted the Customer Service page here at http://www.heroesofnewerth.com/support [http://www.heroesofnewerth.com/support] and are unable to retrieve your password, your account may have been compromised. To resolve this issue you wil...