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Knowledgebase : Heroes of Newerth > Technical Support
 

Heroes of Newerth saves a log of the console and a dump of any crash you may encounter. These logs are the most important tool we have for diagnosing your technical issue and must be provided. If you did not provide them in your first inquery please be su...
Tech Support can not give support on modded game files. We ask that a user uninstall their mods, try using Heroes of Newerth without them and if the problem persists upload a console.log and crash.dmp from a clean unmodded game. 1) Open your console (CT...