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Appealing a Mute, Suspension, or Ban. - Knowledgebase / Customer Support - HoN Support

Appealing a Mute, Suspension, or Ban.

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If one of your accounts has been muted, suspended, or closed due to a violation, you can appeal the penalty by submitting an ban appeal.

Before you submit an appeal, review the following:

The account holder is responsible for the account's behavior. We apply penalties no matter who was playing at the time. Extenuating individual circumstances will not lead to the removal of a penalty.

Repeated or abusive appeals won't help your case. Appeals sent after a final review may be ignored.

If you believe your account was compromised, contact customer support HERE

If your account is suspended or banned from the forums, refer to one of the forum moderators found  HERE

If you would like to submit an appeal, please click HERE 

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